Your privacy is important to us. It is ONiO’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including across our website, https://onio.com, and the ONiO Air iPad app.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and information about how you use a website or online service.

In the event our site contains links to third‑party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to third‑party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Effective date: 11 June 2021
Last updated: 29 January 2026

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

ONiO Apps

This section applies to ONiO mobile applications unless a specific app is stated otherwise.

General

ONiO apps may use Bluetooth to connect to ONiO hardware and display sensor data in the app. App settings and recent readings are stored locally on the device. We do not collect analytics, advertising identifiers, or precise location data through the apps unless explicitly stated.

App‑specific

ONiO Air iPad App: Uses Bluetooth to connect to ONiO Air Quality sensors and displays temperature, humidity, and voltage. No account required. Data stays on device and is not transmitted to ONiO servers. If this changes, we will update this policy.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device (e.g., device type, operating system, and approximate location). Data collected can depend on your device and software settings.

Personal Information

We may ask for personal information when you subscribe to our newsletter or contact us. This may include: name, email, phone number, country, job title, and company.

How We Use Information

We use personal information to:

• Provide and improve our services
• Respond to enquiries and communicate with you
• Run analytics on our website and understand how our website is used
• Send marketing communications where you have consented

Legal Bases (GDPR)

We process personal information on the following bases:

• Consent (e.g., newsletters or marketing)
• Contract (e.g., responding to enquiries)
• Legitimate interests (e.g., improving our services)
• Legal obligations (where required by law)

Sharing of Personal Information

We do not sell personal data. We may share personal information with service providers who help us operate our services (e.g., hosting, analytics, email, IT support), and with authorities if required by law.

International Transfers

We may store or process personal information in Sweden or other countries where we or our service providers operate. Where required, we use appropriate safeguards for transfers outside the EEA.

Security

We use commercially reasonable measures to protect personal information. No method of transmission or storage is 100% secure.

Retention

We keep personal information only as long as necessary for the purposes described above, or as required by law, then delete or anonymize it.

Children’s Privacy

We do not knowingly collect personal information from children under 13.

Your Rights

You can request access, correction, deletion, restriction, or objection to processing of your personal information.

You may withdraw consent or opt out of marketing at any time. To exercise rights, contact us using the details below.

Cookies

We use cookies to understand how our website is used and to improve your experience. See our Cookie Policy for details.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact Us

ONiO AS

Rådhusgaten 30B, 0151 Oslo, Norway

Email: privacy@onio.no

(Please mark postal mail “Data Protection Officer”.)

If you want it even shorter, I can collapse “Legal Bases” + “Rights” into a single paragraph.